RETURNS AND COMPLAINTS

Return International ordres

Please contact us at return@blst.no with the following if you want to make a return:

1. Please fill in the subject with your order.no
2. Let us know why you want to return
3. We will send you a return label through DHL and guide you on the return process. 
4. The cost of return will be deducted from your order amount. 

How long is your return period? 
We practice a 14 days return-period, from the day that you receive your order. Returns that are returned outside the return-period of 14 days can be denied and shipped back to you.

Exchanges

Purchased items are not exchangeable into a different size and/or color. Exchanges are handled in the same manner as a return. You need to place another order of your desired product/size and we will ship this to you while your return/refund are being processed. 

It may take up to 14 days to process the return and for you to receive the refund. If you have paid directly with card/Paypal, we will send the refund directly back to the same account from which the money was drawn from. 

Complaints

Please contact us at hello@blst.no for any complaints. We need to accept this before we can make any refund or compensated. Please send us a detailed description of how the error appeared on the product, and how you found it first time. Please also include pictures that clearly presents the error with your product.